Troubleshooting Visual Studio Report Designer
Visual Studio Crashes
When Visual Studio crashes while working with Telerik Reporting, for example, when opening a Report in the Visual Studio Report Designer. The way to determine what has caused the problem is described in the following steps:
- Upgrade to the latest version of the product in case the reason for the crash has been fixed.
- Try the reproduce the crash on another machine to exclude machine-specific problems e.g., corrupted Telerik Reporting installation.
-
Provide us with a log file containing detailed information about the Visual Studio crash. To create the log file, turn on tracing for the Visual Studio IDE and perform the actions that caused the crash. Below is the XML you need to add to the
devenv.exe.config
file to enable tracing:<?xml version ="1.0"?> <configuration> ... <system.diagnostics> <trace autoflush="true" indentsize="4"> <listeners> <add name="myListener" type="System.Diagnostics.TextWriterTraceListener" initializeData="c:\temp\DEVENV.LOG" /> <remove name="Default" /> </listeners> </trace> </system.diagnostics> </configuration>
The
devenv.exe.config
file resides inC:\Program Files (x86)\Microsoft Visual Studio X.0\Common7\IDE
by default (it is recommended to create a backup copy before modifying it). Start Visual Studio with the log switch: /Log (devenv.exe) which could also provide more info on the error.
- Check the event viewer logs for any logs that could provide more info about the problem.
- Attach to the
devenv.exe
running process with another Visual Studio instance, to pinpoint where the error occurs.
After you generate the log files from the above steps, archive them and attach them to a support ticket. Include the steps which have to be followed to reproduce the issue.
The report cannot be built and opened in Visual Studio Report Designer
Please refer to the information from the following KB article: The report cannot be built and opened in Visual Studio Report Designer
The Visual Studio Report Designer is blank
Please refer to the information from the following KB article: The Visual Studio Report Designer is blank
Missing Telerik menu in Visual Studio
Please refer to the information from the following KB article: Missing Telerik menu in Visual Studio
Visual Studio missing Telerik Reporting Toolbox items
Please refer to the information from the following KB article: Telerik Reporting Toolbox items are missing.
Visual Studio missing Telerik Reporting Item Template
Please refer to the information from the following KB article: Telerik Reporting Item Template is missing.