Cannot Launch Exploratory Tool

PROBLEM

I receive one of the following errors when attempting to launch the Exploratory Testing tool.

  • Internet Explorer: Feedback.Listener is not running!

  • Firefox: Cannot launch Telerik Exploratory Tool.

  • Safari: Telerik Exploratory Testing Extension NaN.

  • Chrome: Cannot launch Telerik Exploratory Tool.

SOLUTION

Start the Feedback Listener process manually from the following location, then launch the tool again through the browser.

  • C:\Program Files (x86)\Telerik\Test Studio\Bin\Feedback\Telerik.TestStudio.Feedback.Listener.exe

    The Exploratory Testing tool is currently unable to launch for users with non-administrator rights.

  • You may need to right click Telerik.TestStudio.Feedback.Listener.exe and select Run as Administrator. Then launch the browser in the same fashion.

Please note that as of version 2017 R3 the default installation path for new installation is C:\Program Files (x86)\Progress\Test Studio.