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Troubleshooting

Missing Telerik menu in Visual Studio

REASON:

Progress Telerik UI for WPF Extension are disabled or not installed correctly.

Solution 1 - extension is disabled

  • Open Visual Studio

  • Go to menu Tools -> Extensions and Updates... (for Visual Studio 2019 - Extensions -> Manage Extensions)

  • Open the Installed tab on the left

  • Search for Telerik WPF VSExtensions and make sure they are Enabled

vsextensions-disabled

Solution 2 - extension is not installed

  • Open Visual Studio

  • Go to menu Tools -> Extensions and Updates... (for Visual Studio 2019 - Extensions -> Manage Extensions)

  • Open the Online tab on the left

  • Search for Telerik WPF VSExtensions

  • Download and install the extensions

If the article does not help in solving your problem, please follow these steps to generate a Visual Studio ActivityLog file before contacting our support:

  • Open Developer Command prompt for Visual Studio 20xx under Administrative rights.
  • Execute the command - devenv /log %userprofile%\desktop\ActivityLog.xml. This will start Visual Studio and create logs on your Desktop.
  • Reproduce the problem.
  • Attach the Activitylog files when you contact our support.
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