Troubleshooting

This article provides solutions for common issues you may encounter while working with the Telerik UI for ASP.NET Core Visual Studio (VS) extensions.

The Telerik menu is missing in Visual Studio

Cause The Visual Studio extensions are disabled or not correctly installed.

Solution Depending on whether the extension is disabled or not correctly installed, use either of the following approaches.

If the extension is disabled:

  1. Open Visual Studio.
  2. From the Menu, select Tools > Extensions and Updates.... For Visual Studio 2019, select Extensions > Manage Extensions.
  3. Open the Installed tab.
  4. Search for Telerik ASP.NET Core VSExtensions and make sure they are Enabled.

Troubleshooting when the VS extension is disabled

If the extension is not correctly installed:

  1. Open Visual Studio.
  2. From the Menu, select Tools > Extensions and Updates.... For Visual Studio 2019, select Extensions > Manage Extensions.
  3. Open the Online tab.
  4. Search for Telerik ASP.NET Core VSExtensions>
  5. Download and install the extensions.

If after you apply the described approaches the issue persists, contact the Support Team at Progress after you generate Visual Studio ActivityLog file:

  1. Under Administrative rights, open the Developer Command prompt for Visual Studio 20xx.
  2. Execute the devenv /log %userprofile%\desktop\ActivityLog.xml command to start Visual Studio and create logs on your Desktop.
  3. Reproduce the issue.
  4. Attach the Activitylog files when you contact our support.

See Also

In this article
Not finding the help you need? Improve this article