You may encounter connection errors, or attempt to activate Test Studio on a machine which is not connected to the Internet. Then, you can manually activate your purchased license.
Please note that while the machine that will run Test Studio may not be connected to the Internet, you will need access on another device to the Internet and our website to complete this process.
The steps to follow for manual license activation are as follows:
Start Test Studio on the machine, where this is installed and choose the 'Activate Manually' button in the Test Studio License Activation Wizard.
The next screens provides the Machine Key and Machine Name information. Copy your machine key from the Machine Key field for later use.
On another machine, connected to the Internet, navigate to your Telerik account in the Test Studio License Keys Management Form. Scroll to the purchased license you need to activate and click the 'Add new key' button.
Enter the machine key, copied from the machine on which is Test Studio, type the machine name and friendly name for it, then click the 'Generate Key' button.
Note! There are reserved words that cannot be used for Machine key, Machine name and Friendly name. The words are telerik, admin, administrator, sitefinity, icenium, kendo, kendoui and moderator.
Once the key is generated you get a confirmation notification. To copy the generated key click on the View key button and use the Copy and close button. Paste the key onto a text document to transfer it to the machine on which is Test Studio.
Switch to the machine with the Test Studio installation and paste the registration key within the 'License Key' field in Test Studio License Activation Wizard, then click the 'Activate' button.
If you run into an issue using the manual activation wizard, please send an email to firstname.lastname@example.org. Make sure your email contains:
- Email address on account.
- Machine info key.
- A copy of any error message you are receiving while trying to activate your software.
- A screenshot of the issue (if possible, must be in .jpg/.png/.gif format).