Troubleshooting

This article provides solutions for common issues you may encounter while working with the Telerik UI for ASP.NET MVC Visual Studio (VS) extensions.

The Telerik menu is missing in Visual Studio

Cause The Visual Studio extensions are disabled or not correctly installed.

Solution Depending on whether the extension is disabled or not correctly installed, use either of the following approaches.

• If the extension is disabled:

  1. Open Visual Studio.
  2. From the Menu, select Tools > Extensions and Updates.... For Visual Studio 2019, select Extensions > Manage Extensions.
  3. Open the Installed tab.

  4. Search for Telerik ASP.NET MVC VSExtensions and make sure they are Enabled.

     

• If the extension is not correctly installed:

  1. Open Visual Studio.
  2. From the Menu, select Tools > Extensions and Updates.... For Visual Studio 2019, select Extensions > Manage Extensions.
  3. Open the Online tab.
  4. Search for Telerik ASP.NET MVC VSExtensions>
  5. Download and install the extensions.

If after you apply the described approaches the issue persists, contact the Support Team at Progress after you generate Visual Studio ActivityLog file:

1. Under Administrative rights, open the Developer Command prompt for Visual Studio 20xx.
2. Execute the devenv /log %userprofile%\desktop\ActivityLog.xml command to start Visual Studio and create logs on your Desktop.
3. Reproduce the issue.
4. Attach the Activitylog files when you contact our support.

The target framework dropdown is disabled

If the target Framework dropdown doesn't allow you to select the desired framework, make sure that .Net Framework version 4.6.2 is installed.

1. Check the .Net version in the list of Individual components.
2. Go to Tools > Get Tools and Features.
3. In Visual Studio Installer, select the Individual components tab and check the .NET Framework 4.6.2 targeting pack and .NET Framework 4.6.2 SDK

Created project could not load file or assembly 'Telerik.SvgIcons'

When creating a new project using an older version of the components, there might be mismatch between the version of the installed VS Extentions and the older Telerik Icon assemblies required to build the specific old version of the toolset.

The error will show a message similar to this:

Could not load file or assembly 'Telerik.SvgIcons, Version=4.0.0.0, Culture=neutral, PublicKeyToken=20b4b0547069c4f8' or one of its dependencies. The located assembly's manifest definition does not match the assembly reference. (Exception from HRESULT: 0x80131040)

You can fix the issue by opening the .csproj file of the project and updating the version of the Icon packages:

    <PackageReference Include="Telerik.FontIcons" Version="4.0.0" />
    <PackageReference Include="Telerik.SvgIcons" Version="4.0.0" />

See Also

• Integrating Visual Studio in Your .Net Project (Overview)
• Creating New Projects with Visual Studio
• Downloading the Latest Telerik UI for ASP.NET MVC Versions