Troubleshoot Telerik Reporting Installation
Environment
| Product | Progress® Telerik® Reporting |
Description
Telerik Reporting is distributed as a windows installer setup package and is shipped as a single .msi file.
In order to troubleshoot problems raised during the Telerik Reporting installation process, information from the log file should be obtained.
Solution
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By default the setup package is named
Telerik_Reporting_<version>.msi, for example,Telerik_Reporting_R1_2023_SP1_17_0_23_315_DEV.msi, and you can obtain it in two ways:- Downloading it from Your Telerik Account
- In case you use the Telerik Control Panel all the packages are cached on your disk. You can find the download location from the Telerik Control Panel's Options: dialogSettings -> Download Folder Location
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Once you locate the msi file’s path(<path>), run the msiexec command with logging information enabled from command prompt:
- msiexec /i <path>\Telerik_Reporting_<version>.msi -l*xv <logFilePath>install.log
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The following example starts Telerik Reporting setup package and logs all activity to the C:\install.log file.
- msiexec /i C:\Telerik_Reporting_Q1_2013_SP1_DEV.msi -l*xv C:\install.log