Migrating Fiddler Accounts and Subscriptions

The Fiddler products are now part of an extensive portfolio of products developed by Progress Telerik. This article explains how to migrate your existing Fiddler accounts and subscriptions to the new unified Telerik system.

Depending on the license status, your Fiddler account presents one of the following roles:

  • License holder—This is the user who owns and manages the Fiddler subscriptions. The license holder can edit or update subscriptions and access billing details and invoices. The license holder can also access the product if they have an assigned Fiddler seat (licensed developer).

  • Licensed developer—This user has an assigned seat to a Fiddler subscription and has access to the respective Fiddler product.

Account Migration

The following steps are directed at all users – license holders and licensed developers.

Each Fiddler account must migrate to the Telerik system and create a Telerik account through the following steps:

  1. Open the preferred Fiddler application.

  2. Follow the Sign In or Create a New Account link.

  3. Enter your Fiddler account email or sign in with Google.

    To migrate successfully, create a new Telerik account (or use Google authentication) with the same email address used with your original Fiddler account. If you use a different email, the system will perceive you as a new user and you will not see your previous Fiddler subscription and data.

  4. Enter a password and account information in the account creation form.

  5. After confirmation, you will receive an email with an account activation link.

  6. Open the activation link to finalize your Telerik account creation

  7. Once the activation completes, you can immediately sign in and continue using your Fiddler product.

Subscription Migration

The following steps are directed only at license holders.

A license holder must migrate the active Fiddler product subscription to the Telerik system. The subscription migration can be done through the following steps:

  1. Create your Telerik account

    To migrate successfully, create a new Telerik account (or use Google authentication) with the same email address used with your original Fiddler account. If you use a different email, the system will perceive you as a new user and you will not see your previous Fiddler subscription and data.

  2. Go to the Fiddler Dashboard site, and follow the Migrate Your Subscription popup window, which will redirect you to the migration page on Telerik.com.

  3. Choose the subscription from the migration page and follow the Migrate Subscription link.

  4. Add one or more payment methods by entering credit card details.

  5. Select a payment method to use for your subscription renewals.

  6. Confirm your subscription migration by following the Migrate Subscription link.

After a successful migration, you will see a message confirming the operation, and your payment details will be deleted from the old Fiddler system. From that moment on, all future subscription renewals will be charged through the Telerik system only (processed by Cybersource) using the selected payment method.

Additional Resources

Explore and learn more about the unified Telerik system through the following resources: