New to Telerik UI for ASP.NET AJAX? Download free 30-day trial

Blank Dialogs Problem


The RadEditor dialogs are loaded empty or throw an error: "The page cannot be found"


The RadEditor dialogs receive encoded arguments such as skin and configuration information (for example the ImagesPaths, DialogCssFiles) via the URL. In addition RadEditor follows the HTTP rules, which allow up to 2000 symbols to be used for the URL length. However, if some monitoring program such as WebSense or a Proxy server decrease the URL length for example to 1700 symbols then this could break the loading of the editor dialogs and cause the "The page cannot be found" error.


Contact your network administrator and increase the allowed URL length to 2000 symbols.

In this article