Re-activating your License

There are some occasions when a machine with an activated license cannot be accessed to deactivate the license. Then, you can manually delete the old key and re-generate a new one.

Problem

My machine was freshly imaged or replaced and I need to re-activate my license on the new machine. When I try to re-activate my new machine I have 0 seats available.

Solution

  1. Log on to your Telerik.com account.

  2. Navigate to Test Studio product.

  3. Manage Test Studio Activation Keys.

  4. Find and delete your old key. This will free up a slot allowing to activate your new machine.

Delete key

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