Reset Your Password

If you have forgotten your username or password, you can recover it via your email address.

 

 
If you use your Windows credentials to log in, you cannot recover your password in this manner. Please contact your network administrator for recovery of a Windows user password.

 

You can recover your password by clicking the log on link located in the upper right hand corner. A login dialog will appear. From here you can click on the 'Forgot your password?' link.

Forgot your password linkenlarge screenshot

 

 
In order for this functionality to be available, the TeamPulse server you are connecting to must be setup to send emails. For more information on how to set this up see: Notification & Email Setup

 

Next, enter your username or email in the field provided. If a match is found in the system, your will be sent a password recovery email. The email will contain a special time sensitive one time use link that you can use to set a new password.

Request Password Recoveryenlarge screenshot

 

Once you click on the link in your email, you will be taken to a page with fields where you can enter a new password and confirm it. After confirming your new password, you will not be logged in automatically. Please log in as you would normally to use the site features that require a log in.

Reset Passwordenlarge screenshot