Progress will discontinue Telerik Platform on May 10th, 2018. Learn more
  • How to Clear Browser Cache and Delete Telerik Platform Cookies

How to Clear Browser Cache and Delete Telerik Platform Cookies

Environment

Service Third-party product

Description

This article provides the general steps for clearing the browser cache and deleting the Telerik Platform cookies.

Solution

In all browsers you need to:

  1. Log out from platform.telerik.com and telerik.com.
  2. Clear the cache and your browser cookies for app.icenium.com and platform.telerik.com.

IMPORTANT: In case you use Google Chrome, make sure to select clear cookies from beginning of time.

Notes

To verify that this solution works log in to platform.telerik.com and see if the issue still reproduces.

See Also

Start a free trial Request a demo
Contact us: +1-888-365-2779
sales@telerik.com
Copyright © 2016-2017, Progress Software Corporation and/or its subsidiaries or affiliates. All Rights Reserved.