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Manage Licensed Users

To share your subscription plan with your developers, you can add them as account members to your account. In addition, you can modify their license permissions to let them submit and share support requests and download the resources available for the account.

You can have as many licensed users as the number of seats for your account.

If the Account owner does not hold an active development role, any Administrator can free the seat assigned to the Account owner and assign it to another member. This prevents the Account owner from working with the development resources of Telerik Platform but the owner can still manage the subscription and the account members.

Prerequisites

  • Verify that you have selected Telerik Platform at https://platform.telerik.com and you have provided your login credentials at the Login to Telerik Platform page.
  • Verify that you have switched to the account for which you want to manage the subscription plan.
  • Verify that you are the Account owner.
  • Verify that you have upgraded your subscription plan to Telerik Platform Professional or greater.
  • Verify that you have added account seats to your subscription plan.

Procedure

  • To add developers as account members, see Invite Account Members.
  • To remove account members, see Remove Account Members and Free the Account Owner Seat.
  • To manage the license permissions for your account members, follow these steps.
    1. Verify that you have selected Telerik Platform at https://platform.telerik.com and you have provided your login credentials at the Login to Telerik Platform page.
    2. Select Hi, <User name>Account overview.
    3. Select Products & SubscriptionsTelerik Platform.
    4. Click Manage Licensed Users.
    5. Click Edit for the account member that you want to modify.
    6. Select which of the following permissions to enabled for the account member.
      • can manage licensed users
      • can share tickets
      • sees shared tickets

Next Steps

Continue managing your subscription.

See Also

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