Progress will discontinue Telerik Platform on May 10th, 2018. Learn more

There are several states where the widgets are unable to show any data

No data

30-widget-nodata.png

No data was received with the currently selected filters. This could be caused by the selected period or any of the other set filters. Try to change the filters and see if any data should turn up.

Timeout

30-widget-timeout.png

For some reason the data took longer than expected to retrieve. This could be caused by complicated filters. Try to reduce the number of applied filters. If the filters are essential to you try to convert it to a advanced query by pressing the button shown in the widget.

No intervals

30-widget-no-intervals.png

Certain datatypes are shown using user defined intervals. No data can be visualized before these intervals has been configured. Press the button in the widget to configure the intervals.

Updating intervals

30-widget-updating-intervals.png

When new intervals has been defined our server will spend some time crunching data. The widget will look like this until it's done.

Error

30-widget-error.png

We have tried our best to provide you with an error free service, but things can still go wrong. If you see this, the request to the server has failed. The error will at this point have been reported to us and we will look into what happened. If the problem persists, please contact support.

Contact us: +1-888-365-2779
sales@telerik.com
Copyright © 2016-2017, Progress Software Corporation and/or its subsidiaries or affiliates. All Rights Reserved.