Troubleshooting
Missing Telerik menu in Visual Studio
REASON:
Progress Telerik UI for Silverlight Extension are disabled or not installed correctly.
Solution 1 - extension is disabled
Open Visual Studio
Go to menu Tools -> Extensions and Updates... (for Visual Studio 2019 - Extensions -> Manage Extensions)
Open the Installed tab on the left
Search for Telerik Silverlight VSExtensions and make sure they are Enabled
Solution 2 - extension is not installed
Open Visual Studio
Go to menu Tools -> Extensions and Updates... (for Visual Studio 2019 - Extensions -> Manage Extensions)
Open the Online tab on the left
Search for Telerik Silverlight VSExtensions
Download and install the extensions
If the article does not help in solving your problem, please follow these steps to generate a Visual Studio ActivityLog file before contacting our support:
- Open Developer Command prompt for Visual Studio 20xx under Administrative rights.
- Execute the command - devenv /log %userprofile%\desktop\ActivityLog.xml. This will start Visual Studio and create logs on your Desktop.
- Reproduce the problem.
- Attach the Activitylog files when you contact our support.