Edit this page




The Telerik® UI for ASP.NET AJAX submenu is missing and only the “About” option is available under the Telerik menu.

Only about menu is visible


Telerik.[Product].VSPackage which is part of the VSExtensions failed to load properly, or was not installed correctly.

Suggested solution:

  • Close all instances of Visual Studio;

  • Start a Visual Studio Command Prompt (Start menu -> Microsoft Visual Studio 20xx -> Visual Studio Tools -> Visual Studio 20xx Command Prompt);
    Visual Studio 2012 Command Prompt

  • type devenv.exe /resetskippkgs and hit Enter;

  • Check the Telerik menu, or try to create new Telerik project (they should work properly);


An error occurs when attempting to create a new Telerik project (“Error: this template attempted to load assembly ‘Telerik.[Product].VSPackage, Version=[Version], Culture=neutral, PublicKeyToken=[PublicKeyToken]. For more information on this problem and how to enable this template, please see documentation and Customizing Project Templates.”)


Missing Telerik.[Product].VSPackage.dll file from [TelerikControlsInstallDir]\VSExtensions\VS20xx for VS2005 and VS2008 and [VisualStudio2010InstallDir]\Common7\IDE\Extensions\Telerik\Telerik [Product] VSExtensions[Version] for VS2010 and later.

Suggested solution:

If Visual Studio 2012 is used

  • Launch Visual Studio 2012

  • Go toTools | Extensions and Updates (Visual Studio 2010: Tools | Extension Manager)

  • Select Telerik [Product] VSExtensions and press Uninstall button

Uninstalling extension

  • Go to the Online Gallery and search for Telerik [Product] VSExtensions. Download the extensions and install them

  • Restart VS2012 and check the Telerik menu, or try to create new Telerik project (the wizards should work properly)

Is this article helpful? No Yes
Thank you for your feedback!

Give article feedback

Tell us how we can improve this article